Professional Experience
A detailed look at my experience and technical skills.
Core Toolkit
System Engineer
RBS IT | Wichita, KS
Feb 2025 - Present (9 mos)
Incident Management
Endpoint Security
Hybrid Cloud
Microsoft Intune
Active Directory
- Drove proactive security strategy and operational excellence for 75+ MSP clients (over 3,000 devices), ensuring Tier 3 resolution while maintaining continuous system integrity, network reliability, and uptime for mission-critical operations.
- Spearheaded vulnerability management at scale by developing and deploying Python scripts to automatically identify and flag deprecated client hardware and software, mitigating potential security risks and enforcing system hygiene.
- Managed an advanced security stack, including 24/7 incident response and threat monitoring using RMM platforms, advanced email protection (Proofpoint), and Microsoft Purview for rapid containment and reconciliation.
- Administered comprehensive security and recovery solutions, including continuous endpoint monitoring (Huntress, SentinelOne, Microsoft Defender) and robust Disaster Recovery platforms (Acronis, Veeam).
System Engineer
Leading Edge Technology Partners
Oct 2024 - Feb 2025 (5 mos)
Backup & Recovery
Server Architecture
Disaster Recovery
- Managed secure Identity and Access Management (IAM) for 45 clients (1500+ devices) via Microsoft Active Directory and Microsoft 365, reinforcing security best practices.
- Maintained high security and operational integrity by managing network segmentation and perimeter defense via SonicWall firewalls (VPNs, TCP/IP, DNS/DHCP).
- Oversaw Disaster Recovery (DR) readiness and data protection by administering Veeam Backup & Recovery and Synology storage solutions.
- Contributed to secure system deployment within Hyper-V and VMware virtualized environments, focusing on proper resource isolation and high-availability architecture.
IT Support Manager
WTS
May 2024 - Oct 2024 (6 mos)
Project Management
Network Design
GRC
Supervisory Skills
- Facilitated Security and Compliance Audits (GRC) by driving rigorous adherence to NIST and CIS Benchmarks and implementing protocols such as HIPAA and ITAR.
- Architected and maintained secure, high-availability systems, including VMware environments, redundant SonicWall firewalls, and VeloCloud SD-WAN.
- Directed IT support for 25+ clients, leading the team in implementing proactive security measures and optimizing maintenance procedures to reduce incident volume.
- Designed and executed client IT strategies using Atera & ConnectWise RMM for automated monitoring and patch management, combined with Proofpoint for email threat detection.
Infrastructure Administrator
Village Travel | Wichita, KS
Oct 2023 - May 2024 (8 mos)
NIST
Microsoft Entra ID
Active Directory
Jira
- Spearheaded the secure migration of on-premises Active Directory to Microsoft Entra ID (Azure AD), establishing modern IAM and enabling Intune and Conditional Access.
- Conducted comprehensive NIST-based infrastructure audits to identify and remediate security weaknesses, optimizing resource utilization and reducing the attack surface.
- Configured and implemented Jira as a unified platform for enhanced ticketing, asset management, and security incident tracking.
- Developed and formally enforced robust backup and disaster recovery processes and policies to strengthen organizational resilience.
Database Administrator
Flint Hills Resources | Wichita, KS
Jan 2023 - Jun 2023 (6 mos)
Microsoft SQL Server
Linux System Admin
SSIS
Automation
- Improved database security posture by consolidating redundant servers and migrating standalone Oracle databases to a managed multitenant architecture.
- Developed automation scripts (Bash, PowerShell, and SQL) for daily administration and monitoring tasks, enhancing operational efficiency and security checks.
- Managed, upgraded, and migrated highly available SQL Server, MySQL, and Oracle databases using AWS DMS and other administration tools.
Database Administrator
TDS Telecommunications LLC | Remote
Apr 2019 - Dec 2022 (3 yrs 9 mos)
Oracle DBA
Oracle RAC
Linux
Patch Management
Bash Automation
- Orchestrated the security-focused upgrade of over 400 Oracle databases from 12c to 19c, including rigorous vulnerability and performance testing.
- Developed and implemented automation scripts (Python, Bash, SQL) for weekly database refresh processes, streamlining operations and ensuring consistent security configurations.
- Maintained the security and integrity of over 400 SQL Server and Oracle databases via regular patching, refreshes, encryption, and secure upgrades (GoldenGate, Oracle RAC).
Database Administration Intern
TDS Telecommunications LLC | Bend, OR
Jul 2018 - Mar 2019 (9 mos)
User Management
Oracle DBA
- Provided Oracle database operational support and assisted the TDS DBA team with maintaining database related standards, procedures, and technical documentation.
- Performed operational database tasks including user and space management.
Network Engineer Intern
TDS Telecommunications LLC | Bend, OR
Jan 2018 - Jun 2018 (6 mos)
Python
R (Programming)
Network Analysis
- Developed a regression model using data mining and machine learning techniques in Python.
- Analyzed large data sets to improve efficiency of field technicians and reduce truck rolls.
- Used access point data and PNM protocols to get insights into end-user experience to make improvements to network infrastructure.
Technical Support Engineer
Sunriver Computer Services | Greater Bend Area
Jun 2017 - Dec 2017 (7 mos)
Microsoft 365
Customer Service
CRM
- Oversaw the installation of operating systems, network systems, software, and hardware for 20+ local businesses.
- Monitored system operations to detect potential problems and implemented network systems to support communication.
- Provided technical direction and guidance to team members and performed quality assurance reviews.
Computer Assistant
Western Washington University | Bellingham, WA
Sep 2016 - Jun 2017 (10 mos)
Teaching
Technical Support
- Worked on the development team doing software projects as needed and assisted in technical support and visual/print media support.
- Taught workshops in 3D Printing, Raspberry Pi, and Arduino.